Emma

Change Business Account Payment MethodOnly account admins can update payment methods.Log in to EasyPark Business self-service portal → Payment Settings.Update or add a payment method. Keep in mind ...

If you're experiencing connectivity issues while using the EasyPark app, it may be due to one of the following reasons:Possible CausesWeak or unstable internet connectionOutdated version of the Eas...

If your phone loses internet connection for more than 30 seconds while you are using the app, you may be automatically logged out.Important NotesOngoing Parking: This will not stop or affect any ac...

If you encounter Error Code -1 or a similar technical error notification while using the app, it usually indicates a synchronization or compatibility issue. Please follow these steps to resolve the...

Parking session started for a car you no longer ownA parking session has automatically started in your app for a vehicle you no longer own, use, or recognize as your current car (e.g., a sold car, ...

My Camera Parking session is still active after leaving the area, what can I do? If your Camera Parking session is still active after you drove out of the area:Start by checking the app if you can ...

Deactivating Camera-Based Parking During an Active SessionCurrent session unaffected: Deactivating the Camera-Based Parking service does not stop or affect your ongoing parking session.Automatic pa...

How can I activate the Camera parking feature? You can enable the automatic camera parking feature in the app using one of the following methods:Option 1:Open the app and tap the menu icon in the t...

Managing Billing Groups in EasyParkYou can separate billing by group, which helps organize charges by different departments. Each billing group receives a separate invoice. You can manage billing g...

Payment Method Update ReminderThe banner appears as a reminder to update your payment method. This may occur if:🟡 Your card is about to expire🔴 Your card has already expiredWhat to do:Open the Easy...